Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Customer Reviews
Based on 4 reviews
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J
Ive been running the OnAir system on my Model y for 3+ years already and I'm extremely happy with it. I love that its an all-in-one system so I dont have to mess around with piecing a kit together from a bunch of different brands and websites. The install was quick and easy, much easier than a custom kit. The parts all have nice branding and engraving, the whole system feels like an OEM+ kit and what tesla would have done if the Y had an OEM system. On top of all this their warranty and customer service is top notch. I always get quick responses and great service from them. Overall very happy and I would buy this again!
J
Comfort & Ride
The OnAir Management System completely transforms the driving experience. The ride feels smoother and more controlled, taking the edge off bumps and rough roads. At highway speeds the car stays planted, and around town it glides with an ideal balance of comfort and stability.
Ease of Use
Adjustments are quick and intuitive. The digital controller is clear and responsive, while the Bluetooth app makes it effortless to fine-tune pressures from inside the vehicle. Switching between ride heights or presets takes only a tap—or a quick 5-second hold for a slammed look—so it never feels complicated or distracting.
Features & Practicality
The presets are a real game-changer. Raising the car for driveways or lowering it for a sportier stance is seamless. It also handles daily use beautifully, with automatic rise on startup and drop when parked. Everything feels convenient, polished, and OEM-like in quality.
Overall
This setup makes the car more versatile and enjoyable every day. It enhances comfort, adds flexibility, and is straightforward to live with. For anyone considering a suspension upgrade, it’s refined, reliable, and absolutely worth it.
Huge thank you to EM Performance Hawaii for the flawless installation!
S
I have used the system on my Tesla Model 3 Performance 2024 for about 9 month and about 20000km . The system works as a charm during summer and also in -20 degrees celsius during winter. It rides comfortable and I have adjusted it a bit lower than standard. I love the All Down feature to be able to lay it really low while parked.
P
This kit gives me what I was lacking in the Model Y from stock changing from the Model S. This gives the ride comfort and the looks that Model Y needs for those that really does not like those high roofed cars. Finally I actually like the looks of the Model Y. Kit works great and gives me the possibility to adjust my ride to conditions needed from gravel to smooth roads. I really like the All Down feature while parked. Highly recommend to Model Y/3 owners.
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